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KnowBe4: Security Awareness

Jordan Chlebus

Jul 23 2024

3 min read

In today’s email environment, there are a variety of malicious threats that wrongdoers/hackers are using to attempt to get personal and business email owners to fall for. They could be trying to steal personal information, spread malware, credential theft, etc. Most mailbox owners go without any training or education on the possible threats. This is where KnowBe4 comes into play.

What is KnowBe4

KnowBe4 is a cybersecurity awareness training and simulated phishing email platform. It provides businesses with the proper tools and resources to educate their work force on best practices for cybersecurity. This includes building awareness of phishing emails and avoiding social engineering attacks. By following these best practices, it will help businesses protect their sensitive information from falling into the wrong hands.

Look at KnowBe4 like the head coach of your team. This coach will teach you all the aspects of how to stay safe online and within an email environment. This is like teaching someone how to keep a close eye out for scams or financial tricks in the real world. To achieve this knowledge, practice makes perfect. Your coach will provide you with drills or quizzes to keep building your awareness. In this case, KnowBe4 is your coach and will be testing you along the way. The platform provides a wide variety of training modules, which range anywhere from 15 to 45-minute training videos, series of episodes on specific topics, games, and newsletters.

How to use KnowBe4 for email security

Like a coach monitoring his sports team, KnowBe4 also has the capability to keep a close eye on the employees of a business. You can conduct simulated phishing email campaigns, which can send out mock phishing emails to each user’s mailbox to test their awareness and response to a phishing attack. This will help businesses recognize possible vulnerabilities in their organization and take the appropriate steps to correct them with training, more security, or discipline.

The training and phishing campaigns can be designed to a business’s needs. The leaders know their employees best and KnowBe4 provides a wide range of customization options for their campaigns. For phishing campaigns, you may need to adjust the frequency of how often users are sent simulated emails. For training campaigns, you may need to remove some material from the 45-minute training video that you found to be non-beneficial to your work environment but play all other portions of the video.

These are just some examples of how KnowBe4 can work for your business needs. Overall, KnowBe4 aims to strengthen organizations’ cybersecurity defenses by raising awareness throughout their work force. This will prevent them from falling victim to the mass amounts of malicious threats in today’s business and email environments.

Have any questions about how to use KnowBe4 or about email security in general? Please reach out to our cybersecurity experts at any time!

This publication contains general information only and Sikich is not, by means of this publication, rendering accounting, business, financial, investment, legal, tax, or any other professional advice or services. This publication is not a substitute for such professional advice or services, nor should you use it as a basis for any decision, action or omission that may affect you or your business. Before making any decision, taking any action or omitting an action that may affect you or your business, you should consult a qualified professional advisor. In addition, this publication may contain certain content generated by an artificial intelligence (AI) language model. You acknowledge that Sikich shall not be responsible for any loss sustained by you or any person who relies on this publication.

About the Author

Jordan Chlebus

IT Professional with 10 years of experience in the industry as a Network Consultant. My expertise is further validated by multiple Microsoft 365 certifications, showcasing my proficiency in cloud solutions. Additionally, I bring 8 years of specialized experience in security awareness through KnowBe4, ensuring comprehensive protection against cyber threats.