https://www.sikich.com

Navigating ERP Post-Implementation Challenges: Thriving with Technology Change Agents

Kara Fazioli

Jun 6 2024

3 min read

Navigating through issues stemming from a new ERP implementation—such as the absence of a change management program, low user adoption rates, and a cumbersome implementation that merely turned the system on without transforming business processes—can hinder a company’s ability to achieve goals and flourish in a dynamic environment. How can organizations overcome these hurdles and effectively thrive amidst such challenges?

Collaborating with Technology Change Agents

The pathway to success involves collaborating with a technology change agent, someone who plays a crucial role in driving and facilitating technological change within an organization. These individuals typically possess a deep understanding of both the existing technologies and the potential of new ones. They work to identify areas where technological improvements or innovations can bring about positive changes, and then they advocate for and implement those changes. Whether it’s evaluating and refining post-implementation setups or crafting effective adoption and change management plans, a committed focus on initiating transformative change ensures tangible results.

Harnessing Innovation and Efficiency

Innovation and efficiency are crucial in the realm of technology, and the methods for solving problems used by a technology change agent are designed to harness both. Leaders that stand out in this field have a deep understanding of both technology and business process, coupled with extensive industry experience. Challenges are approached with empathy, recognizing the complications faced by organizations and providing tailored solutions that invoke meaningful change.

Tailored Solutions for Organizational Success

At the heart of the approach lies a commitment to understanding an organization’s unique needs and challenges. Going beyond simply implementing technology solutions, thorough analyses of current processes and pain points are conducted to recommend solutions that optimize productivity. This holistic approach ensures that organizations are equipped to not only adapt to change but also to prosper in it.

Prioritizing Change Management

Central to the philosophy is recognizing that successful transformation depends not only on technology but also on the people driving it. That’s why change management must be prioritized, with comprehensive support to guide organizations through transitions with confidence. From engaging stakeholders to addressing adoption hurdles, the aim is to ensure that organizations are equipped to navigate the obstacles of change effectively.

Partnering for Transformation

What distinguishes an exceptional technology change agent in a competitive market is their commitment to organizational success. By combining expertise in technology, hands-on industry experience, and dedication to change management, organizations are empowered to achieve lasting success in an evolving business world following a new ERP implementation. Such agents are not just a leader in technology, but a partner in transformative change, ready to help organizations thrive.

Contact Sikich Oracle Cloud Advisory Services for additional insights into how technology change agents can enhance organizational success following the implementation of a new ERP system.

This publication contains general information only and Sikich is not, by means of this publication, rendering accounting, business, financial, investment, legal, tax, or any other professional advice or services. This publication is not a substitute for such professional advice or services, nor should you use it as a basis for any decision, action or omission that may affect you or your business. Before making any decision, taking any action or omitting an action that may affect you or your business, you should consult a qualified professional advisor. In addition, this publication may contain certain content generated by an artificial intelligence (AI) language model. You acknowledge that Sikich shall not be responsible for any loss sustained by you or any person who relies on this publication.

About the Author

Kara Fazioli

Kara Fazioli is a Senior Manager at Sikich in the Oracle Cloud Technology practice. Kara has more than 6 years of proven experience as a trusted advisor and implementer providing Oracle consulting services. She has helped clients with their Oracle Cloud digital finance transformations in various industries, with a notable emphasis on healthcare.