For any business, ensuring the efficiency of systems is crucial for maintaining seamless operations. For equipment maintenance professionals, managing plant resources, preventing unplanned downtime, and optimizing asset management are top priorities.
One of the most effective ways to achieve this is through the use of Preventive Maintenance (PM) plans within Microsoft Dynamics 365 Finance and Supply Chain Management. These plans help organizations avoid costly repairs and minimize disruptions by scheduling maintenance activities before problems arise. By automating and streamlining the process, Dynamics 365 enables maintenance teams to maintain resources health, prolong equipment life, and ensure continuous smooth operation.
This blog post will guide you through configuring preventive maintenance plans in Dynamics 365 Finance and Supply Chain Management, outlining the essential steps, and best practices to optimize your system’s performance.
Understanding Preventive Maintenance in Dynamics 365
Before diving into the configuration steps, let’s briefly define what preventive maintenance is and how it fits into Dynamics 365 Finance and Supply Chain Management.
Preventive Maintenance refers to the scheduled, proactive maintenance of assets and equipment to prevent unexpected breakdowns and ensure optimal performance. Within Dynamics 365 Finance and Supply Chain Management, it involves creating detailed maintenance plans for assets, setting recurring maintenance schedules, and tracking work orders.
Key components of preventive maintenance in Dynamics 365 include:
- Maintenance Schedules: Define when maintenance tasks need to occur (e.g., daily, weekly, monthly).
- Work Orders: Generated automatically based on the predefined schedules to notify teams about upcoming tasks.
- Service Intervals: Specify the time or usage intervals between maintenance activities.
- Maintenance Tasks: Define the specific tasks required to keep assets running smoothly (e.g., inspections, cleanings, updates).
By automating these tasks, Dynamics 365 reduces the workload on maintenance teams and ensures maintenance is timely and consistent.
Configuring Preventive Maintenance Plans
Now that we have a foundation, let’s walk through how to configure preventive maintenance plans. The process involves a few key steps:
- Navigate to Asset Management
First, ensure that you’re logged into the system and navigate to the Asset Management module within Dynamics 365.

- Create a Maintenance Plan
Go to Setup under Asset Management, then expand Preventive maintenance select Maintenance plans. Click on New to create a new preventive maintenance plan.
- Define the Maintenance Plan
Here, you will specify the following:
- Name: Assign a name to the maintenance plan (e.g., “Quarterly Inspection”).

- Plan Date: Set a plan date and activate.

- Lines: Add a line (using time line for example), Maintenance job type is a required field. Set the frequency of maintenance, such as daily, weekly, monthly, quarterly, or based on usage (Period). Select a Plan date and check Auto create if work order is to be created automatically.


- Asset: Select the asset and start date that this plan will apply to.

- Assign Maintenance Tasks
Define the tasks that should be performed as part of the maintenance plan (e.g., checking fluid levels, inspecting machinery). Link each task to the relevant asset or equipment.
- Set Work Orders
Specify the types of work orders that will be automatically created when the maintenance is due. These work orders will be automatically triggered based on the schedule you set.
- Finalize and Activate
After reviewing your settings, activate the maintenance plan. Schedule the maintenance plan and the system will automatically generate work orders based on the defined schedule, notifying the maintenance team when to act.
Best Practices for Preventive Maintenance Configuration
To ensure that your preventive maintenance plans are effective, here are some best practices to follow:
- Set Realistic Maintenance Intervals: Avoid over-scheduling maintenance tasks that are unnecessary, as this can lead to inefficiencies. Instead, analyze historical data on asset usage and failure patterns to set appropriate intervals.
- Prioritize Critical Assets: Focus your preventive maintenance efforts on mission-critical assets to minimize the impact of potential failures.
- Test Before Going Live: Always run tests before activating your maintenance plans to ensure that work orders are created as expected and that everything integrates smoothly with other modules.
Conclusion
Preventive maintenance is an essential component of keeping your assets and equipment in optimal condition. By configuring robust maintenance plans in Microsoft Dynamics 365 Finance and Supply Chain Management, maintenance professionals can reduce downtime, extend the lifespan of assets, and improve operational efficiency.
With the right configuration, and best practices, your preventive maintenance processes will become more streamlined, cost-effective, and impactful for your organization’s long-term success. Have any questions about where to begin? Please contact our experts at any time!
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