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The Power Behind a Business Process Review

Tina Brackett

Jul 19 2022

2 min read

Out-of-the-box functionality is what every client hopes to achieve after implementing NetSuite. The reality is that once implemented, many organizations find their business is just as unique as the software assisting in powering it. Here at Sikich, our policy is to always begin our client engagement with a business process review to ensure that your ERP platform provides you with a fully integrated solution that covers all of your operational needs and removes anything that is unnecessary. The business process review helps to ensure that we capture the key performance indicators and all metrics that are important to your organization.

Key Elements of a Business Process Review

One key part of a business process aim is to identify what provides value, what restrains business, and how to strategize to improve processes for maximum efficiency moving forward. It requires an in depth knowledge of the system of the internal workings of your company. Another part of the goal is to help assist in identifying the best case use of the technologies software to automate tasks and processes to overall improve the productivity of the business organization.

The process allows a company to pull together a team to work with external stakeholders to help assist and provide feedback around some key areas.

High level steps:

Determine goals, both long and short term
Identify key users
Uncover pain points that updated processes and best practices can alleviate
Document processes and efficiencies that are utilized today

Benefits of a Review

A business process review, when executed correctly, is a powerful tool to help businesses streamline operations, avoid bottlenecks, and, ultimately, better leverage technological investments.

Software implementations or any significant investment a company intends to make can lead to disappointing results if organizations do not take the proper time to review thoroughly their current business processes and how those effect the downstream of other areas of their business.

Without a holistic understanding of how an organization’s different pieces of their business interact with others that use the software and why, maximizing the leverage of the software will always come up short with significant gaps that could be easily cared for.

Have any questions about our NetSuite implementation process or how a business process review can benefit your technology decisions, please reach out to one of our experts at any time!

This publication contains general information only and Sikich is not, by means of this publication, rendering accounting, business, financial, investment, legal, tax, or any other professional advice or services. This publication is not a substitute for such professional advice or services, nor should you use it as a basis for any decision, action or omission that may affect you or your business. Before making any decision, taking any action or omitting an action that may affect you or your business, you should consult a qualified professional advisor. In addition, this publication may contain certain content generated by an artificial intelligence (AI) language model. You acknowledge that Sikich shall not be responsible for any loss sustained by you or any person who relies on this publication.

About the Author

Tina Brackett

Tina Brackett is a client account manager for Sikich’s technology NetSuite practice. Tina assists businesses with support after their NetSuite implementation and addresses clients’ challenges promptly and effectively. With her diverse client portfolio, Tina is able to apply solutions across industries to ensure her clients receive exceptional services.