MICROSOFT DYNAMICS AND ERP, CRM SOFTWARE SOLUTIONS
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Sikich has helped businesses choose, implement, update, and manage ERP and CRM solutions for decades. We also help business with installing and managing a suite of popular productivity applications.
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ERP and CRM SYSTEMS
ENTERPRISE RESOURCE PLANNING SOLUTIONS AND CONSULTING
While ERP systems grew from the manufacturing industry, it has grown to encompass all industries. Also, while there might be “enterprise” in the definition, small and medium sized business also can use ERP systems tailored specifically to their needs and growth projections.
WHAT AN ERP SYSTEM DOES:
At the highest level, ERP systems centralize critical business roles under a single program that has a consistent look and feel across all components. You often don’t get a clear picture of the specific functionality because the large number of ERP systems don’t always feature the same core features (also called modules). That said, there are commonality to a lot of the functions across the majority of popular ERP offerings.
Anything that relates to the flow of money in your company can be integrated, reported and tracked through an ERP system. From payroll to budgeting, ERP systems can handle complex financial tasks quickly and efficiently.
The people that help power the company are one of the most important resources to any company. With an ERP system, you can keep detailed information and master records of your employees while also offering time management systems and personal development.
If your company works with physical goods, keeping track of inventory and demand planning can happen within an ERP environment. You can also keep track of scheduling and logistics to keep track of deliveries and timing.
New initiatives, large or small, within a company can be visible with the project management modules to ensure the deliverables are on time.
For marketing and sales functions, CRM modules help make sense of all your vendor and client information. Keeping detailed track of relationships makes sure your clients and contacts don’t fall through the cracks and don’t feel valued.
ERP systems house incredible amounts of data from different areas of your business. What does it all mean? That’s what Business Intelligence and Reporting can tell you. Aggregating, slicing and dicing the information can provide invaluable insight into the operation of your organization and the elements that make up the whole.
IMPLEMENTING ERP SYSTEMS
In no uncertain terms, ERP implementations are a risk. When you make the decision to purchase and integrate an ERP system in your company, you need to make a series of other decisions that ultimately decide the success or failure of the entire project. Depending on how well your company plans and prepares for large undertakings is a barometer for how well the implementation process will go.
For instance, will your company implement a cloud-based solution or something you can host on-premise? What stakeholders do you need to align with the project goals? What vendor and partner will you work with to make the process go as smoothly as possible? Can you articulate the future of your business so you don’t lock yourself in something that won’t grow with your projections? How long can your employees be without access to critical systems while the changes happen?
The implementation process is a lot of asking questions and finding answers before the heavy lifting of committing the workhours it will take to get the system off the ground and operational.